Decision makers driving service chains — be they C-Suite executives, or operations leaders — are often limited by the lack of easily accessed and relevant end-to-end visibility, creating challenges such as:
Foresight into service level problems and early warning mechanisms
Assessment of changing service chain conditions
Measured response to observed variability
Lack of IoT and digital leverage
Opportunity identification for revenue loss mitigation
Abrupt changes in the performance of the installed base
The Entercoms Control Tower gives you integrated visibility across your service chain so you can better manage risks and improve control over the key levers of your service operations.
Manage all the critical aspects of your service business with deep end-to-end visibility and insights through the Entercoms Control Tower. From a global view of your supply chain’s top metrics to operations-level transparency into workflows and performance, our proprietary technology platform enables you to better identify and manage the key levers of your business and accelerate your outcomes.
Structure your service chain’s data to enable the management of business outcomes, connecting and integrating the multiple systems, silos and machines across the installed base and data network. Our data management services can aggregate your information into our proprietary Control Tower platform for a central point of access as well as enrich its quality and relevance.
Get a top level view of your service business’s key metrics and operations trends for better informed, impact-driven strategic decision making, global inventory management, and suppliers and customers relationship management.
Get a top level view of your key business metrics and operations trends for better informed, impact-driven strategic decision making.
MASTER DATA MODELS
Our expert managed services and proprietary IP and platform give you a systemic view of your service chain, support operations and customer accounts regardless of your digital and IoT footprint, underlying systems, data or format so that you can:
Want to learn more about how Entercoms can help you reduce risk and accelerate business outcomes for your service chain?
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