Execution & Ops Support

Get faster results, scale your operation and tap into a pool of experienced resources with deep supply chain domain knowledge. Our managed services teams are ready to assist you with day-to-day operations and execution activities so you can focus on achieving key strategic business objectives.

Challenges

Time is a key success variable in service chains. Human resource allocation for planning, execution and analytical activities will directly affect the quality and speed at which the data flows, insights are extracted, and necessary actions are implemented. Some typical challenges that companies experience which build the case for additional support are.

Agile and accurate execution across all workflows

Data quality maintenance

Lack of standardized processes

Lack of systematically driven insights

Preservation of organizational knowledge

Aging workforce, talent drain

WHAT WE OFFER

Entercoms Execution and Operations Support services enable you to not only implement our platforms and solutions more effectively, but also accelerate outcomes and mature your service organization by leveraging on Entercoms technical and domain expertise.

INDUSTRY-SPECIFIC METHODOLOGY

Transform and optimize your business service performance by leveraging on the execution of well-established, industry-driven methodologies to drive planning work queues and decision making criteria.

EXTENSIONS TEAMS

Execute top level strategies with the support of our execution extension teams working collaboratively with your service leadership to drive results.

INSIGHT-DRIVEN EXECUTIONS

Pursue new service operations initiatives to optimize, scale, and innovate with the support of our technical experts leveraging our best-in-class analytical insights.

KNOWLEDGE MANAGEMENT

Benefit from systematically collecting, storing and transforming the knowledge generated during the service and analytics processes in a closed-loop fashion.

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INDUSTRY-SPECIFIC METHODOLOGY

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EXTENSIONS TEAMS

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INSIGHT-DRIVEN EXECUTIONS

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KNOWLEDGE MANAGEMENT

Benefits

Our teams of technical and domain experts serve as valuable extensions to your service operations’ leadership, enabling you to drive business outcomes, successfully execute new initiatives and benefit from:

  • Analysis-driven execution
  • Global coverage / Multiple languages
  • Higher planner productivity and labor efficiency
  • Improved speed and effectiveness of exception management
  • Fast ramp up / ramp-down
  • Systematic knowledge management

Solutions

Our proprietary technology and solutions are built to address the key challenges of your service chains.

Industries

Entercoms' deep domain expertise covers various service supply chain models across multiple industries.

Streamline, Strategize and Sustain

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Contact Us

Want to learn more about how Entercoms can help you reduce risk and accelerate business outcomes for your service chain?

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