Even the most mature service chain organizations struggle to quantify and successfully manage the trade-off between customer satisfaction levels and the cost to serve. Uncertain demand and supply flows and systematic gaps, such as poor data management, often further complicate these struggles, resulting in:
Asset downtime avoidance
Customer backlog prevention
Excess & Obsolete inventory minimization
Entercoms advanced analytics and planning services capture and efficiently model the operational complexities of service chains across industries, enabling you to better manage service outcomes.
Better understand your immediate service context and model emerging trends and opportunities through our descriptive, predictive and preventive analytics providing insights and recommendations for effective execution.
Increase the robustness of your decision-making process and quickly evaluate the expected impact of modified plans or assumptions through highly adaptable scenario management capabilities.
Get insightful and directly actionable diagnoses of the major pain points of your service organization, through data-driven analyses into root causes.
Streamline and optimize the planning process by minimizing the impact of risk and facilitating a prioritized work queue in alignment with the business objectives.
ROOT CAUSE & IMPACT ANALYTICS
Our advanced analytics and planning platform and services provide you with the service chain intelligence you need to drive your key performance and value metrics through:
Want to learn more about how Entercoms can help you reduce risk and accelerate business outcomes for your service chain?
Please fill in the forms below and we’ll get back to you promptly.