Products and Services for Service Management
Entercoms Service Bureau
Entercoms Service BureauTM is our complete People, Process and Technology team that is dedicated to solve your problems on any leg of your supply chain. As a global, smart-sourced, aftermarket / service planning and execution organization, Service Bureau addresses the following business challenges for our customers:
Adaptability: Adapt faster to changes in market conditions
Efficiency: Reduce total cost of operations
Planning: Prevent firefighting with proactive planning
Service performance: Manage customer service, financial, and operational performance
Knowledge leverage: Allow Knowledge Management and Analytics to work for you
Capability Highlights
Industry and Domain Expertise
Service Bureau brings together deep domain expertise from industry, software and consulting to provide you with a team that understands the business challenges faced by customers, and has the experience to solve those challenges.
Knowledge-Driven Service Management
All companies struggle with getting software to work together to solve their business problems. The reason is that software tends to be inflexible, and isn't sufficient to address your needs alone. Service Bureau brings together years of industry, technology and software expertise to get the best out of your software investment.
Platform Agnostic
Service Bureau is platform and software agnostic. Our team has experience with a number of ERP platforms (such as SAP and Oracle) and planning tools -- however, convincing you to change your planning tools is not our approach. In many cases we can enable the right bolt-on applications with integrated Intelligence that will enhance your system without massive changes.