Aftermarket/Service accounts for an increasing segment of revenues and profitability, but service execs and CSOs face multiple challenges to meet their service goals today:
Entercoms understands service challenges. We combine industry experience with software and process knowledge, and can help you build and operate a synchronized service supply chain, leveraging your existing software investments. We enable:
Service planning -- parts, logistics, repair and workforce planning through analytical planning teams, using the right tools to optimize your network
Service execution -- knowledge-driven, aftermarket/service and warranty process execution across multiple regions and languages
Performance management & analytics -- financial, strategic and operational intelligence, providing visibility and actionable information to execs and management
With Entercoms, your service organization can plan and execute better. Entercoms delivers immediate and long-term cost efficiencies, while maximizing service levels. Typical customer benefits include: